What does the “DETai Cookie Policy” page explain?

This Policy explains how DETai uses cookies, localStorage, sessionStorage and similar technologies on the websites and web applications of the DETai ecosystem.

DETai Cookie Policy

1. What cookies and similar technologies are

Cookies are small files stored in your browser by a website. They help the website recognise a device, remember preferences and support specific functions.

We may also use browser storage, such as localStorage and sessionStorage. In this Policy, the word “cookies” may also refer to these similar technologies.

2. Strictly necessary cookies

Strictly necessary cookies are required for the basic operation of the website and account flows. They help us:

remember your cookie settings;
support DETai Account login;
protect authentication and security flows;
remember your selected language;
support certain sign-up and email verification steps.

This category is always enabled because the website and account features cannot work properly without it.

3. Analytics

Analytics cookies and scripts are used only with your consent.

They help us understand:

which pages and sections are used more often;
how users complete sign-up and onboarding;
how many users move to Telegram;
how website forms perform;
where users may stop while completing a form;
how users interact with subscriptions, plans and DETai products;
which campaigns and pages lead to meaningful actions.

DETai may use Google Analytics 4, Google Tag Manager and similar analytics tools. We configure analytics so that email addresses, phone numbers, names, Telegram IDs, Telegram usernames, form field values, request texts, payment data or sensitive psychotherapy-related content are not sent to Google Analytics.

4. Marketing

Marketing cookies and scripts are used only with your consent.

They may help us measure the performance of advertising campaigns, promotional pages, referral links and DETai offers. Marketing technologies are not used to send psychotherapy request content, user free text or contact details to advertising systems.

5. Current cookies and browser storage

Name	Type	Category	Purpose	Duration
`detai_cookie_consent`	cookie	strictly necessary	stores your cookie choices	up to 12 months
`detai.cookieConsent.v2`	localStorage	strictly necessary	stores the consent state in your browser	until changed or deleted by the browser/user
`preferredLocale`	cookie	necessary / preferences	stores the selected interface language	up to 12 months or until deleted
`detai_account_session`	httpOnly cookie	necessary / security	supports the DETai Account session	until session expiry or logout
`detai.pendingVerificationEmail`	sessionStorage	necessary / sign-up	helps complete the email verification step	short term, usually until the session or verification ends
`_ga`, `_ga_*` and similar Google Analytics cookies	cookie	analytics	help measure visits and website events	only after consent; duration depends on Google and browser settings
`_gcl_*` and similar advertising cookies	cookie	marketing	help measure advertising links and campaigns	only after consent; duration depends on the connected services

The actual list of cookies may change when integrations are added or removed. If the purpose of cookies changes materially, we will update this Policy.

6. Forms, Telegram and subscriptions

With your analytics consent, DETai may record technical events related to forms, Telegram links and subscriptions. For example: form view, form start, step completion, submit attempt, successful lead submission, Telegram link click, Telegram connection start, plan view or checkout start.

We do not send form field values, message content, psychological topics, symptoms, diagnoses, email addresses, phone numbers, names, Telegram IDs, Telegram usernames or payment details to analytics.

7. Google Consent Mode

DETai may use Google Consent Mode to communicate your consent state to Google services. If you do not consent to analytics or marketing, the corresponding analytics and advertising storage remains disabled.

8. How to change your choice

You can change your cookie settings via the “Cookies” button in the website footer or in the available settings area.

You can also delete cookies and site data through your browser settings. After deletion, the website may show the cookie banner again, and some functions, such as account login or saved language preferences, may need to be set again.

9. Related documents

This Policy supplements DETai’s Privacy Policy and Terms of Use. The Privacy Policy explains personal data processing in more detail, including accounts, forms, subscriptions, notifications and product flows.

For privacy and cookie questions, you can contact DETai at: privacy@detai.ai.